Reviews
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First Rate Support
Truly like the product and the support is first rate. Thanks.
Mike’s Desert Sunrise Outdoor Kitchen
The panels were easy to work with and install. The finished product turned out great and received great reviews from family and friends. I'm very happy with the product and the customer service!
Website displays their product well.
Website displays their product well. Called with the questions. Tyler answered my questions and created an estimate in no time. Order and shipping went easy. Ordered on Friday and should have everything by Wednesday. That’s service! My son used Genstone when updated his home last year. Easy to work with and looks great. Can’t wait to intall mine. Thanks!!
Delivered one pallet, not two
Carrier only delivered 1 of 2 pallets... Sarah took care of the problem almost immediately and the 2nd pallets was delivered the next business day.
Homeowner Installation
This product is very user-friendly, lightweight, and looks like real slate/shale/sandstone… See for yourself in the photos. Any homeowner can install this!
Josh is very knowledgeable with this product
Josh is very knowledgeable with this product and very helpful. He made this process very easy
Great customer service
Despite the fact that 4 or 5 separate orders all arrived broken due to inadequate packaging, I've had great customer service from Ryan Jackson !I appreciate his help.
Luke was amazing
Luke was amazing to deal with!!! Was a great experience. Haven’t received product yet so can’t commit on it.
Kevin is the man
Kevin, was super, he made ordering very simple and was great to work with.
Quality all around
Everyone did a wonderful job with my order. I couldn’t be happier with the quality of the product or the customer service. The representatives I’ve spoken with are kind, courteous and knowledgeable. Excellent job!
Extremely Happy with GenStone!!
We decided to add GenStone columns and GenStone panels to our back deck, so happy we did. It took a regular deck and turned it into something you would see in a magazine. We are extremely pleased with GenStone. We are considering other DIY home projects using GenStone.
Ryan J WAS VERY HELPFUL
Ryan J WAS VERY HELPFUL TOLD ME WHAT I NEEDED TO DO TO COMPLETE MY PROJECT AND ASK THAT I SEND PICS OF MY PROJECT SO THAT HE COULD CALCULATE COAST AND IDEAS THAT WERE HELPFUL.
Randy
"Used this product to update an older home. Easy to install"
Looks Amazing!!!
"Our house was starting to lose a little of it's curb appeal as do many houses after 20 years. GenStone was definitely the right approach… We love the look and many of our neighbours were impressed with the results. We couldn't be happier with the product or the great communication with the company during the order process. Thanks GenStone."
I am highly recommending your product.
Cut off tongue and groove and stuck it over the old tile with loctite power grab. Used slate tiles on the hearth bench. Love it! Thanks for your help. I am highly recommending your product.